1) If any defects or problems among the goods were found, the customer needs to keep us informed within 10 working days after the receipt of the goods/container. The clear photos showing the defects of the goods would be required. We may also ask some articles with defects/problems to be mailed to us for a further study.

2) For any claims over USD1000, we 'd ask for the formal inspection certificate issued by a competent authority to be sent to us by airmail.

3) Once the claim is approved, we shall reimburse the customer or send the replacement of the goods at the customer's opinion.

4) The claim with the amount exceeding the value of the goods with defects/problems will not be accepted.
　
*The above info is subject to change without pre-notice.